Technical Support Field Engineer
Arterys is a market leader in the space where artificial intelligence meets medical imaging and healthcare. Our platform is transforming medical imaging by moving away from local hospital medical imaging software to cloud AI and web-based medical imaging analytics. Arterys is a venture-backed startup with offices in San Francisco, Calgary and Paris.
We are looking for a skilled Technical Support Field Engineer who will be responsible for providing both remote and onsite customer support. Our ideal candidate is adept at understanding competing priorities, listening to external and internal challenges while providing sound technical advice, support and timely solutions. You must have the ability to handle multiple projects concurrently and respond positively to sudden changes in priorities.
Proactivity will be essential as you will be tasked to work autonomously with system debugging and enhancement, ensure process documentation is seamless, create and execute automation where needed, provided distributed system troubleshooting, along with resolving customers issues for on-premise deployed systems.
No day will be the same as you will be challenged daily, working in an energetic, fast moving, collaborative, demanding & results-oriented work environment.
Arterys is an Equal Opportunity Employer committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
If you are qualified and interested in the above position, please email your resume with cover letter to email@example.com with Technical Support Field Engineer in the subject line.