Our Clinical Specialists are the key to translating our technology into an essential part of everyday clinical workflow. The position will require strong clinical and technical knowledge that will be constantly challenged with the rapid pace of new clinical applications coming to market. Ideally, you work in healthcare and have a strong background in medical imaging or biomedical engineering, have an adaptable startup mindset and enjoy the fast-paced “up for anything” type of environment that is our every day at Arterys. You will report directly to the Clinical Specialist Manager and will work cross-functionally with Product, Marketing, Sales and your fellow Clinical Specialists.

You are confident, poised and cool-headed, no matter how much is changing around you. You strive for excellence in every facet of your work and you understand the excitement and commitment required in a “start-up”. You love being part of a team aligned around a compelling mission that values a ‘no ego’ culture. Finally, you care deeply about making a difference in people’s lives by bringing innovative technology to health care.

Responsibilities

  • Drive customer satisfaction
  • Become a product expert, providing high quality training and ongoing support to clinical users of Arterys
  • Build subject matter expert relationships with key clinicians
  • Work closely with the Regional Sales Managers to support strategic clinical initiatives within territories
  • Clearly and concisely document product issues
  • Work closely with the product management team providing feedback, competitive intelligence and new functionality requests
  • Coordinate with OEM Partnerships on post sale new customer installation, implementation and training
  • Support Regional Sales Managers with highly clinical and technical product demos
  • Support Arterys at various industry trainings and conferences
  • Responsible for ensuring function meets requirements of Quality System.

Key relationships

  • Customers and potential customers
  • KOLs and researchers
  • Sales managers
  • Product Marketing & Product Development

Arterys Values

  • HONESTY
  • EXCELLENCE
  • ACCOUNTABILITY
  • RESPECT
  • TRUST

Competencies

  • Self-starter who gets results with minimal support and direction in a fast-paced environment.
  • Takes initiative to anticipate and solve problems and to implement processes.
  • Experience working in teams
  • Strong analytical and problem solving skills
  • Organized. Creates efficient plans to achieve results.
  • Communicates effectively in both verbal and written communication.
  • Persistent. Works well under pressure.
  • Strong analytical skills; able to generate effective solutions for complex problems.
  • Positive outlook, self-confident and resilient.

Requirements

  • Background in medical imaging, bonus points if you have experience in cardiac, oncology and MSK applications
  • Background in MR , CT or Mammo
  • Knowledge of scanning protocols, sequences and workflows
  • Experience working in a clinical setting with/or at healthcare institutions
  • Understanding of healthcare IT and medical imaging workflow
  • 3+ years experience in clinical roles to develop new standards of care with clinicians
  • Experience with radiologists, cardiologists, oncologists, cardio thoracic surgeons and other surgical specialties
  • Ability to travel up to 50% during peak times

Remotes candidates will be considered but must be based in the following states: CA, OR, WA, AZ, NV.

Equal Employment Opportunity

Arterys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Arterys will consider for employment qualified applicants with arrest and conviction records.

If you are qualified and interested in the above position, please email your resume with cover letter to careers@arterys.com with "Clinical Specialist - West Coast" in the subject line.